The PrimaryPlus-Ashland office opened its doors on September 22, 2014. This office originated as a new, exciting adventure and collaboration with the Ashland-Boyd County Health Department—one of the first of its kind in the state of Kentucky--where PrimaryPlus, a Federally Qualified Heatlh Center, was located inside the Health Department.  In April of 2019, PrimaryPlus-Ashland was ready to expand its service ranges in this area and made its move to 432 16th St. (located in the heart of downtown Ashland).  The move brought about a large expansion project for PrimaryPlus-Ashland that included the addition of x-ray and ultrasound services, an on-site pharmacy, additional exam rooms, and MORE!  In summer of 2020, offices expanded its pediatric service range and even created a seperate pediatric entrance on 16th St. (with the main entrance being located on 17th St.).

PrimaryPlus offers a complete range of services for the entire family including family health, pediatrics and women’s health—truly a one-stop shop caring for everyone in the family—moms, dads, babies, tweens, teens, grandma, grandpa, etc.  Additional services include Osteopathic Manipulation Services by some of our family health physicians.

PEDIATRIC CARDIOLOGY:  We also proudly partner with The Joint Heart Program of Cincinnati Children's & University of Kentucky to offer pediatric cardiology clinics every 2nd and 4th Friday.  Click Here for More Information 


PrimaryPlus is proud to offer our trademarked WeCare® program at this facility utilizing a team of Medical Providers, Case Managers, Certified Diabetes Educators, Pharmacists, Dietitians and more to give a TEAM approach to chronic disease management.


Check out our providers!



PrimaryPlus accepts most insurance, Medicare, all Kentucky Medicaid plans, OH Medicaid (CareSource & Molina) and offers a sliding fee scale for those that have NO insurance and/or are underinsured. Our Sliding Fee Scale can provide a discount of up to 75% based on application approval.  Learn more by visiting our Forms Page or Affordable Care Programs.



432 16th St. Ashland, KY 41101
*MAIN ENTRANCE IS LOCATED ON 17th St. (Diagonal from Crabbe Elem)

Main Phone: 606-324-0128 or 606-385-2092

Pediatric Phone ( Dr. Kelli Brown & Alissa Parker-Smith, CPNP-PC) : 606-833-6750
Fax: 844-463-3068

Pharmacy Phone:  606-385-2081
Pharmacy Fax:  606-385-2083

Family Health Office Hours (Entrance on 17th St.)

Monday-Thursday: 8:00 AM to 6:00 PM
Friday: 8:00 AM to 5:00 PM

Pediatric Office Hours (Entrance on 16th St.)

Monday-Friday: 8:00 AM to 5:00 PM

Pharmacy Office Hours:

Monday-Thursday: 8:30 AM to 6:00 PM
Friday: 8:30 AM to 5:00 PM
*Closed Daily for Lunch from Noon to 1 PM.


Please note: If there is an emergency and our offices are closed, please call 911 or go to the nearest emergency room. King’s Daughters Medical Center: 606-408-4000 

After Hours & Weekend Call for Prenatal Patients ONLY: 

Contact KDMC Labor & Delivery at 606-408-2152

After Hours & Weekend Call for Family Health:  Call: 606-324-0128After Hours or Weekend Call For Pediatric ONLY: Call:  606-833-6750
Once placing the after-hours call to PrimaryPlus, you will be asked to leave a message.  Urgent calls will be returned by the on-call medical provider.  Any other calls will be returned by our PrimaryPlus staff the next business day. 
   Join Our Patient Portal!

Our Patient Portal gives our patients 24/7 access to PrimaryPlus. Being a member of the portal allows you to request appointments, view your visit summaries/lab results and message our medical team at your convenience!

Note: To register for the portal, your email address MUST be on file in our system. Contact your PrimaryPlus location if you need any assistance.

Join now!